Privacy Policy

Introduction

Waggin Meals Pet Nutrition Co. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our contact form
• Schedule a nutrition consultation
• Place an order for products
• Subscribe to our newsletter
• Create an account on our website

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through third-party payment processors)
• Information about your dog(s) (name, breed, age, weight, health conditions, dietary preferences)
• Consultation notes and nutrition plans

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services
• Process your orders and deliver products
• Provide personalized nutrition consultations and recommendations
• Communicate with you about your orders, consultations, and inquiries
• Send you marketing communications (with your consent)
• Improve our website, products, and services
• Respond to customer service requests and support needs
• Protect against fraudulent or illegal activity
• Comply with legal obligations

How We Share Your Information

We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, sale, or other business transaction
• With Your Consent: When you explicitly authorize us to share your information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Payment information is processed through secure, PCI-compliant third-party payment processors. We do not store complete payment card information on our servers.

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to delete your personal information
• The right to opt-out of marketing communications
• The right to restrict or object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.